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customer-research

100 / 100 · Low risk

Fine to try.

By w95/awesome-claude-corporate-skills (GitHub) · coding · 318 stars · scanned at commit 78dbc7c

Research customer questions by searching across documentation, knowledge bases, and connected sources, then synthesize a confidence-scored answer. Use when a customer asks a question you need to investigate, when building background on a customer situation, or when you need account context.

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'customer-research' ] || [ -L ~/.agents/skills/'customer-research' ]; then echo 'A skill folder named customer-research already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/w95/awesome-claude-corporate-skills' "$d" && git -C "$d" checkout --quiet '78dbc7c719920610d5b1c60bd13d9bb52d711c7a' -- '11-customer-success/customer-research' && mkdir -p ~/.agents/skills && cp -R "$d"/'11-customer-success/customer-research' ~/.agents/skills/'customer-research' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'customer-research' ~/.claude/skills/'customer-research' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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