journey-mapping
100 / 100 · Low risk
Fine to try.
Build customer journey maps and service blueprints that visualize the end-to-end user experience including touchpoints, emotions, friction, and underlying systems. Use this skill whenever the user wants to map a customer journey, build a service blueprint, identify friction across an experience, align teams on the user experience, or visualize touchpoints and pain points. Triggers on customer journey, journey map, service blueprint, user journey, experience map, touchpoint analysis, friction ma…
What this skill can do
We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.
Other copies in this repository
Install
Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.
if [ -e ~/.agents/skills/'journey-mapping' ] || [ -L ~/.agents/skills/'journey-mapping' ]; then echo 'A skill folder named journey-mapping already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/rampstackco/claude-skills' "$d" && git -C "$d" checkout --quiet '059051082ab0c1dc02d271506d7318eca6b55f51' -- 'skills/journey-mapping' && mkdir -p ~/.agents/skills && cp -R "$d"/'skills/journey-mapping' ~/.agents/skills/'journey-mapping' && rm -rf "$d"; fi
Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'journey-mapping' ~/.claude/skills/'journey-mapping' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.
Badge for your README
[](https://zalavijaysinh.github.io/skilltrust/repos/rampstackco/claude-skills/)
Score history
| Date | Version | Score |
|---|---|---|
| 2026-11-11 | 0590510 | 100 |
| 2026-11-08 | 9b90db2 | 100 |
| 2026-11-07 | 9b90db2 | 100 |