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cs-shift-handover

100 / 100 · Low risk

Fine to try.

By polar-bear-org/claude-skills (GitHub) · design · 54 stars · scanned at commit 95f0180

Writes a shift or holiday handover for support work, with open tickets in SBAR form showing owner and promise made, who talks to each customer, and a holiday cover sheet. Use for "run cs-shift-handover", "I cannot take a holiday", "holiday handover for support", "shift handover template", "hand over my open tickets", "cover sheet while I am away", "everything is tied to me", part of the AI for Customer Service Pack by 90n.

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'cs-shift-handover' ] || [ -L ~/.agents/skills/'cs-shift-handover' ]; then echo 'A skill folder named cs-shift-handover already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/polar-bear-org/claude-skills' "$d" && git -C "$d" checkout --quiet '95f01806ca43f6ee788d0579743e35853b695930' -- 'packs/ai-for-customer-service-pack/skills/cs-shift-handover' && mkdir -p ~/.agents/skills && cp -R "$d"/'packs/ai-for-customer-service-pack/skills/cs-shift-handover' ~/.agents/skills/'cs-shift-handover' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'cs-shift-handover' ~/.claude/skills/'cs-shift-handover' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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