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cs-service-blueprint

100 / 100 · Low risk

Fine to try.

By polar-bear-org/claude-skills (GitHub) · design · 54 stars · scanned at commit 95f0180

Draws a service blueprint for one service, with frontstage and backstage actions, support processes, the line of visibility, and the fail points and wait points each with an owner. Use for "run cs-service-blueprint", "service blueprint", "map what happens behind the scenes", "why do handoffs keep failing", "support gets blamed for other teams", "frontstage and backstage", "find the fail points", "show leadership where tickets wait", part of the AI for Customer Service Pack by 90n.

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'cs-service-blueprint' ] || [ -L ~/.agents/skills/'cs-service-blueprint' ]; then echo 'A skill folder named cs-service-blueprint already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/polar-bear-org/claude-skills' "$d" && git -C "$d" checkout --quiet '95f01806ca43f6ee788d0579743e35853b695930' -- 'packs/ai-for-customer-service-pack/skills/cs-service-blueprint' && mkdir -p ~/.agents/skills && cp -R "$d"/'packs/ai-for-customer-service-pack/skills/cs-service-blueprint' ~/.agents/skills/'cs-service-blueprint' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'cs-service-blueprint' ~/.claude/skills/'cs-service-blueprint' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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