← All skills

cs-csat-survey

100 / 100 · Low risk

Fine to try.

By polar-bear-org/claude-skills (GitHub) · research · 54 stars · scanned at commit 95f0180

Designs a short post-ticket CSAT survey and sorts every comment by cause, producing the survey, a cause-coded comment sheet and a monthly summary that names causes, not agents. Use for "run cs-csat-survey", "CSAT survey", "customer satisfaction survey questions", "short customer satisfaction survey", "sort our survey comments", "bad rating was not the agent's fault", "monthly CSAT report", "why is our CSAT down", part of the AI for Customer Service Pack by 90n.

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'cs-csat-survey' ] || [ -L ~/.agents/skills/'cs-csat-survey' ]; then echo 'A skill folder named cs-csat-survey already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/polar-bear-org/claude-skills' "$d" && git -C "$d" checkout --quiet '95f01806ca43f6ee788d0579743e35853b695930' -- 'packs/ai-for-customer-service-pack/skills/cs-csat-survey' && mkdir -p ~/.agents/skills && cp -R "$d"/'packs/ai-for-customer-service-pack/skills/cs-csat-survey' ~/.agents/skills/'cs-csat-survey' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'cs-csat-survey' ~/.claude/skills/'cs-csat-survey' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

Badge for your README

The badge for polar-bear-org/claude-skills shows the score of its lowest-scoring skill.

[![SkillTrust](https://zalavijaysinh.github.io/skilltrust/badges/polar-bear-org/claude-skills.svg)](https://zalavijaysinh.github.io/skilltrust/repos/polar-bear-org/claude-skills/)

Score history