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cs-bug-report

100 / 100 · Low risk

Fine to try.

By polar-bear-org/claude-skills (GitHub) · design · 54 stars · scanned at commit 95f0180

Turns a customer ticket into a bug report engineering can act on, with steps to reproduce, expected and actual result, impact and customers affected, urgency, a workaround and what the customer was told. Use for "run cs-bug-report", "bug report template", "write a bug report from this ticket", "escalate to engineering", "engineering ignores my escalations", "steps to reproduce", "turn this ticket into a bug", part of the AI for Customer Service Pack by 90n.

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'cs-bug-report' ] || [ -L ~/.agents/skills/'cs-bug-report' ]; then echo 'A skill folder named cs-bug-report already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/polar-bear-org/claude-skills' "$d" && git -C "$d" checkout --quiet '95f01806ca43f6ee788d0579743e35853b695930' -- 'packs/ai-for-customer-service-pack/skills/cs-bug-report' && mkdir -p ~/.agents/skills && cp -R "$d"/'packs/ai-for-customer-service-pack/skills/cs-bug-report' ~/.agents/skills/'cs-bug-report' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'cs-bug-report' ~/.claude/skills/'cs-bug-report' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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