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twilio-taskrouter-routing

80 / 100 · Low risk

Fine to try. Some of what it can do is expected: a productivity skill usually connects to your mail, calendar or notes.

By openai/plugins (GitHub) · productivity · 7,836 stars · scanned at commit d420d13

Route tasks to agents using Twilio TaskRouter. Covers Workers, Task Queues, Workflows, Reservations, skills-based routing, and common gotchas (hyphen attributes, HAS operator, reservation cascade). Use this skill for any multi-agent contact center, support queue, or AI agent escalation routing.

Works with any agent that supports SKILL.md skills.

What this skill can do

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'twilio-taskrouter-routing' ] || [ -L ~/.agents/skills/'twilio-taskrouter-routing' ]; then echo 'A skill folder named twilio-taskrouter-routing already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/openai/plugins' "$d" && git -C "$d" checkout --quiet 'd420d13051bffe4543ed39e30fa46b87148e47dd' -- 'plugins/twilio-developer-kit/skills/twilio-taskrouter-routing' && mkdir -p ~/.agents/skills && cp -R "$d"/'plugins/twilio-developer-kit/skills/twilio-taskrouter-routing' ~/.agents/skills/'twilio-taskrouter-routing' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'twilio-taskrouter-routing' ~/.claude/skills/'twilio-taskrouter-routing' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

Badge for your README

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Score history

Also found in

Identical copies of this skill exist at:

• zhongjingyun/codex-plugins/plugins/twilio-developer-kit/skills/twilio-taskrouter-routing