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conversation-intelligence

95 / 100 · Low risk

Fine to try. Some of what it can do is expected: a data skill usually connects to databases or online services with your credentials.

By openai/plugins (GitHub) · data · 7,836 stars · scanned at commit d420d13

Twilio Conversation Intelligence development guide. Use when building real-time or post-call conversation analysis, language operator pipelines, sentiment analysis, agent assist, cross-channel analytics, or querying aggregated conversation insights (sentiment trends, escalation rates, dashboards).

Works with any agent that supports SKILL.md skills.

What this skill can do

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'conversation-intelligence' ] || [ -L ~/.agents/skills/'conversation-intelligence' ]; then echo 'A skill folder named conversation-intelligence already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/openai/plugins' "$d" && git -C "$d" checkout --quiet 'd420d13051bffe4543ed39e30fa46b87148e47dd' -- 'plugins/twilio-developer-kit/skills/twilio-conversation-intelligence' && mkdir -p ~/.agents/skills && cp -R "$d"/'plugins/twilio-developer-kit/skills/twilio-conversation-intelligence' ~/.agents/skills/'conversation-intelligence' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'conversation-intelligence' ~/.claude/skills/'conversation-intelligence' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

Badge for your README

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Score history

Also found in

Identical copies of this skill exist at:

• zhongjingyun/codex-plugins/plugins/twilio-developer-kit/skills/twilio-conversation-intelligence