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winback-playbook

100 / 100 · Low risk

Fine to try.

By mohitagw15856/pm-claude-skills (GitHub) · coding · 1,539 stars · scanned at commit edb6995

Turn an at-risk or churned account into a save play — root-cause hypothesis, the offer ladder, the outreach sequence, and the honest call on when to let go. Use when asked to save a churning customer, build a win-back plan, re-engage a lost account, or stop a renewal from slipping. Produces the churn diagnosis, a ranked set of save levers, a timed outreach sequence, and the walk-away line so you don't over-invest in an account that's gone.

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Other copies in this repository

mohitagw15856/pm-claude-skills has 1 more folder with a skill named winback-playbook. This page shows the lowest-scoring copy.

• plugins/pm-cs/skills/winback-playbook 100/100 · Low risk

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'winback-playbook' ] || [ -L ~/.agents/skills/'winback-playbook' ]; then echo 'A skill folder named winback-playbook already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/mohitagw15856/pm-claude-skills' "$d" && git -C "$d" checkout --quiet 'edb6995427bac9d948775258a82aeecced60ceb1' -- 'skills/winback-playbook' && mkdir -p ~/.agents/skills && cp -R "$d"/'skills/winback-playbook' ~/.agents/skills/'winback-playbook' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'winback-playbook' ~/.claude/skills/'winback-playbook' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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