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the-churning-customer

100 / 100 · Low risk

Fine to try.

By mohitagw15856/pm-claude-skills (GitHub) · coding · 1,539 stars · scanned at commit edb6995

Simulate the exact customer who will quietly cancel in month 4 — their internal monologue through the lifecycle and the honest exit interview they never gave you. Use when asked why do customers really churn, simulate a churning customer, roleplay the customer who cancels, or what does silent churn look like for my product. Produces the customer's lifecycle monologue, their never-given exit interview, and a debrief with the earliest detectable signals and interventions.

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Other copies in this repository

mohitagw15856/pm-claude-skills has 1 more folder with a skill named the-churning-customer. This page shows the lowest-scoring copy.

• plugins/pm-simulators/skills/the-churning-customer 100/100 · Low risk

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'the-churning-customer' ] || [ -L ~/.agents/skills/'the-churning-customer' ]; then echo 'A skill folder named the-churning-customer already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/mohitagw15856/pm-claude-skills' "$d" && git -C "$d" checkout --quiet 'edb6995427bac9d948775258a82aeecced60ceb1' -- 'skills/the-churning-customer' && mkdir -p ~/.agents/skills && cp -R "$d"/'skills/the-churning-customer' ~/.agents/skills/'the-churning-customer' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'the-churning-customer' ~/.claude/skills/'the-churning-customer' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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