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support-analytics

85 / 100 · Low risk

Fine to try.

By mkurman/zorai (GitHub) · data · 327 stars · scanned at commit 8ea1fc3

Use this skill when measuring CSAT, NPS, resolution time, deflection rates, or analyzing support trends. Triggers on CSAT, NPS, resolution time, deflection rate, support metrics, trend analysis, support reporting, and any task requiring customer support data analysis or reporting.

Works with any agent that supports SKILL.md skills.

What this skill can do

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'support-analytics' ] || [ -L ~/.agents/skills/'support-analytics' ]; then echo 'A skill folder named support-analytics already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/mkurman/zorai' "$d" && git -C "$d" checkout --quiet '8ea1fc3ae126b6e103b8508bacd8f5aa60b6f4ad' -- 'skills/nontechnical/absolutelyskilled/support-analytics' && mkdir -p ~/.agents/skills && cp -R "$d"/'skills/nontechnical/absolutelyskilled/support-analytics' ~/.agents/skills/'support-analytics' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'support-analytics' ~/.claude/skills/'support-analytics' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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Score history