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support-feedback-clustering

95 / 100 · Low risk

Fine to try. Some of what it can do is expected: a coding skill usually runs build and test commands.

By kortix-ai/CompanyOS (GitHub) · coding · 20,708 stars · scanned at commit be1a87d

Cluster 30 days of support conversations and in-app feedback by surface and theme, count conversations and distinct customers, and write one weekly Review output; clusters above the bar become Software Factory feature tickets. Never quotes a customer. Load it from the support-feedback-clusters trigger, or when a person asks what customers ask for most.

Works with any agent that supports SKILL.md skills.

What this skill can do

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'support-feedback-clustering' ] || [ -L ~/.agents/skills/'support-feedback-clustering' ]; then echo 'A skill folder named support-feedback-clustering already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/kortix-ai/CompanyOS' "$d" && git -C "$d" checkout --quiet 'be1a87d15c955ff2663f81d6a512bba5ee7caf33' -- 'packages/starter/templates/support/.kortix/support/skills/support-feedback-clustering' && mkdir -p ~/.agents/skills && cp -R "$d"/'packages/starter/templates/support/.kortix/support/skills/support-feedback-clustering' ~/.agents/skills/'support-feedback-clustering' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'support-feedback-clustering' ~/.claude/skills/'support-feedback-clustering' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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