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customer-research

100 / 100 · Low risk

Fine to try.

By hyperfx-ai/marketing-skills (GitHub) · marketing · 112 stars · scanned at commit b9fa05d

Mine online communities and analyze existing assets to understand what customers actually think, say, and struggle with. Use when the user wants to do customer research, ICP research, voice-of-customer (VOC), review mining, Reddit mining, YouTube comment analysis, G2/Capterra scraping, build customer personas, map jobs to be done, understand churn reasons, or find authentic customer language for copy. Also use when given transcripts, surveys, or support tickets to synthesize.

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'customer-research' ] || [ -L ~/.agents/skills/'customer-research' ]; then echo 'A skill folder named customer-research already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/hyperfx-ai/marketing-skills' "$d" && git -C "$d" checkout --quiet 'b9fa05daefdc9e147158f721c0ab416c8051151b' -- 'skills/customer-research' && mkdir -p ~/.agents/skills && cp -R "$d"/'skills/customer-research' ~/.agents/skills/'customer-research' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'customer-research' ~/.claude/skills/'customer-research' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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