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customer-language

100 / 100 · Low risk

Fine to try.

By cognyai/claude-code-marketing-skills (GitHub) · marketing · 114 stars · scanned at commit b274955

Mine your CRM's call notes, meeting notes, support tickets and lost-deal reasons (HubSpot, Pipedrive or Upsales), support chats (Crisp), community threads (Discord) and YouTube comments for the exact words customers use to describe their problems — clustered, counted by distinct company (CRM) or distinct person (community), with labelled quotes — and write a weekly customer-language report every other marketing agent builds from

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'customer-language' ] || [ -L ~/.agents/skills/'customer-language' ]; then echo 'A skill folder named customer-language already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/cognyai/claude-code-marketing-skills' "$d" && git -C "$d" checkout --quiet 'b27495528f6491b5c207ad746a22457a8dad3434' -- 'skills/customer-language' && mkdir -p ~/.agents/skills && cp -R "$d"/'skills/customer-language' ~/.agents/skills/'customer-language' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'customer-language' ~/.claude/skills/'customer-language' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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