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grad-servqual

100 / 100 · Low risk

Fine to try.

By charlieviettq/awesome-agent-skill (GitHub) · coding · 27 stars · scanned at commit c567ae4

Apply the SERVQUAL model (Parasuraman, Zeithaml, and Berry, 1988) to measure service quality gaps across five dimensions. Use this skill when the user needs to diagnose service quality shortfalls, benchmark customer expectations against perceptions, design service improvement programs, or when they ask 'where is our service failing', 'what do customers expect vs experience', or 'how do we measure service quality'.

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'grad-servqual' ] || [ -L ~/.agents/skills/'grad-servqual' ]; then echo 'A skill folder named grad-servqual already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/charlieviettq/awesome-agent-skill' "$d" && git -C "$d" checkout --quiet 'c567ae426d55fa498e919fc0f5a37c582d5c7a2c' -- '.cursor/skills/asgard-ai-platform/grad-servqual' && mkdir -p ~/.agents/skills && cp -R "$d"/'.cursor/skills/asgard-ai-platform/grad-servqual' ~/.agents/skills/'grad-servqual' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'grad-servqual' ~/.claude/skills/'grad-servqual' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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