← All skills

"cs-sop"

100 / 100 · Low risk

Fine to try.

By charlieviettq/awesome-agent-skill (GitHub) · coding · 27 stars · scanned at commit c567ae4

"Design customer service operations including tiered support (L1/L2/L3), response templates, SLA definitions, escalation procedures, and complaint handling. Use this skill when the user needs to set up a CS team, create service standards, design escalation flows, or improve response quality — even if they say 'our CS is a mess', 'how should we handle complaints', 'set up support tiers', or 'create CS SOPs'.".

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'cs-sop' ] || [ -L ~/.agents/skills/'cs-sop' ]; then echo 'A skill folder named cs-sop already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/charlieviettq/awesome-agent-skill' "$d" && git -C "$d" checkout --quiet 'c567ae426d55fa498e919fc0f5a37c582d5c7a2c' -- '.claude/skills/cs-sop' && mkdir -p ~/.agents/skills && cp -R "$d"/'.claude/skills/cs-sop' ~/.agents/skills/'cs-sop' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'cs-sop' ~/.claude/skills/'cs-sop' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

Badge for your README

The badge for charlieviettq/awesome-agent-skill shows the score of its lowest-scoring skill.

[![SkillTrust](https://zalavijaysinh.github.io/skilltrust/badges/charlieviettq/awesome-agent-skill.svg)](https://zalavijaysinh.github.io/skilltrust/repos/charlieviettq/awesome-agent-skill/)

Score history