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"cs-analytics"

85 / 100 · Low risk

Fine to try.

By charlieviettq/awesome-agent-skill (GitHub) · coding · 27 stars · scanned at commit c567ae4

"Measure and optimize customer service performance using CSAT, NPS, CES, First Contact Resolution, and text mining on support tickets. Use this skill when the user needs to evaluate CS team performance, identify top complaint drivers, optimize staffing, or build CS dashboards — even if they say 'is our CS team doing well', 'what are customers complaining about', 'how many agents do we need', or 'build a CS dashboard'.".

Works with any agent that supports SKILL.md skills.

What this skill can do

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'cs-analytics' ] || [ -L ~/.agents/skills/'cs-analytics' ]; then echo 'A skill folder named cs-analytics already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/charlieviettq/awesome-agent-skill' "$d" && git -C "$d" checkout --quiet 'c567ae426d55fa498e919fc0f5a37c582d5c7a2c' -- '.claude/skills/cs-analytics' && mkdir -p ~/.agents/skills && cp -R "$d"/'.claude/skills/cs-analytics' ~/.agents/skills/'cs-analytics' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'cs-analytics' ~/.claude/skills/'cs-analytics' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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