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ticket-to-eval

100 / 100 · Low risk

Fine to try.

By Calibre-Labs/reforge-ai-evals (GitHub) · coding · 98 stars · scanned at commit 92afb10

Strip PII from a customer support ticket or eval trace and convert it into eval dataset rows. Produces two outputs: a regression dataset row (close to the original input, tagged with failure_mode) and a generalized dataset row (abstracted for broader coverage). Works with local CSV files or any eval platform. Use this skill whenever someone shares a support ticket, user complaint, or raw trace and wants to turn it into eval data. Trigger on: "add this ticket to the dataset", "convert this trace…

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'ticket-to-eval' ] || [ -L ~/.agents/skills/'ticket-to-eval' ]; then echo 'A skill folder named ticket-to-eval already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/Calibre-Labs/reforge-ai-evals' "$d" && git -C "$d" checkout --quiet '92afb10f9a692da088134b6d27841f92318aa211' -- 'skills/ticket-to-eval' && mkdir -p ~/.agents/skills && cp -R "$d"/'skills/ticket-to-eval' ~/.agents/skills/'ticket-to-eval' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'ticket-to-eval' ~/.claude/skills/'ticket-to-eval' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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