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customer-complaint-attribution-and-improvement-assistant

100 / 100 · Low risk

Fine to try.

By aifinlab/FinClaw (GitHub) · other · 274 stars · scanned at commit 9e62862

当用户需要对银行零售金融场景中的客户投诉进行分类、归因、责任环节识别、 问题复盘、改进建议设计、闭环跟踪与管理汇报时,使用本技能。 适用于客服分析、服务体验分析、流程改进、客诉高发问题识别、渠道体验优化、 产品服务缺陷排查、客服坐席问题复盘等任务。 输出时应严格区分“已确认事实”“高概率归因”“待核验事项”,避免在证据不足时直接下结论。

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'customer-complaint-attribution-and-improvement-assistant' ] || [ -L ~/.agents/skills/'customer-complaint-attribution-and-improvement-assistant' ]; then echo 'A skill folder named customer-complaint-attribution-and-improvement-assistant already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/aifinlab/FinClaw' "$d" && git -C "$d" checkout --quiet '9e62862d1412157fa03ffd1f0b74969dcf0ed66c' -- 'skills/customer-complaint-attribution-and-improvement-assistant' && mkdir -p ~/.agents/skills && cp -R "$d"/'skills/customer-complaint-attribution-and-improvement-assistant' ~/.agents/skills/'customer-complaint-attribution-and-improvement-assistant' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'customer-complaint-attribution-and-improvement-assistant' ~/.claude/skills/'customer-complaint-attribution-and-improvement-assistant' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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Score history

DateVersionScore
2026-11-109e62862100