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ticket-deflector

100 / 100 · Low risk

Fine to try.

By aicodedecode/awesome-muse-skills (GitHub) · productivity · 59 stars · scanned at commit faf37c0

Reads a forwarded customer email or ticket, pulls order and refund status from a payments connector (PayPal, Square, or Stripe) or Shopify, account history from the CRM, and open tickets from a support desk (Zoho Desk), drafts a tone-matched reply in the owner's writing voice, and can issue a refund through the payments connector with explicit owner approval. With Shopify connected it also runs a proactive order-triage mode that surfaces orders needing attention — unfulfilled past the promised …

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'ticket-deflector' ] || [ -L ~/.agents/skills/'ticket-deflector' ]; then echo 'A skill folder named ticket-deflector already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/aicodedecode/awesome-muse-skills' "$d" && git -C "$d" checkout --quiet 'faf37c0859ebf627bfcb5225e8057d088691e0ae' -- 'skills-imported/ticket-deflector' && mkdir -p ~/.agents/skills && cp -R "$d"/'skills-imported/ticket-deflector' ~/.agents/skills/'ticket-deflector' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'ticket-deflector' ~/.claude/skills/'ticket-deflector' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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