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工单分析

100 / 100 · Low risk

Fine to try.

By ahang1598/doubao-workbuddy-qwenwork-skills (GitHub) · design · 97 stars · scanned at commit 5e45653

产品设计套件深挖工具。当用户是设计师拿到一堆客服工单 / 应用商店评论 / 社群反馈 / 内嵌反馈表单数据，想从海量散乱反馈里提炼出"高频体验问题 + 受影响的页面 / 流程"时启动的 Skill。与 Probe（用户访谈）形成互补——Probe 是主动深挖少量样本，Signal 是被动整理海量样本。 与 product-management（产品管理）套件互补，服务不同角色： - 用户是设计师要从工单 / 评论里找体验卡点、流程断点、关联页面→ 用本 Skill ✅ - 用户是产品经理要做 NPS 计算、产品决策、改进建议优先级 → 请用 product-management 套件的 `/用户反馈分析` - 用户是设计师要主动做用户访谈 / 用研整理 → 请用本套件 `/用户研究` 本 Skill 从原始反馈数据（工单 CSV / 评论文本 / 截图描述）提炼结构化体验问题清单——6 类反馈分类 + 3 级情感分级 + 双聚类法（亲和图法 + 主题编码） + 痛点优先级排序（频次 × 体验严重度 × 可信度），核心差异化输出是 `affected_pages[]`（每个痛点关联到具…

Works with any agent that supports SKILL.md skills.

What this skill can do

We found nothing in the files we read that matches our rules. That does not prove the skill is safe: see the limits of static scanning.

Install

Paste this into your terminal. It downloads exactly the version we scanned, not whatever is newest.

if [ -e ~/.agents/skills/'signal' ] || [ -L ~/.agents/skills/'signal' ]; then echo 'A skill folder named signal already exists — not replacing it' >&2; false; else d=$(mktemp -d) && git clone --quiet --filter=blob:none --no-checkout 'https://github.com/ahang1598/doubao-workbuddy-qwenwork-skills' "$d" && git -C "$d" checkout --quiet '5e45653f59a2e4a2a65f575e8aaf7637165674d5' -- 'qwenwork/experts/product-design/skills/signal' && mkdir -p ~/.agents/skills && cp -R "$d"/'qwenwork/experts/product-design/skills/signal' ~/.agents/skills/'signal' && rm -rf "$d"; fi

Codex reads ~/.agents/skills directly. For Claude Code, Cursor, Copilot, Gemini CLI, Antigravity or OpenCode, also link it. For Claude Code: ln -s ~/.agents/skills/'signal' ~/.claude/skills/'signal' (other agents: ~/.cursor/skills, ~/.copilot/skills, ~/.gemini/skills, ~/.gemini/config/skills, ~/.config/opencode/skills). Or install through the finder skill, which does both.

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